FOLIQO HILFECENTER
Gute Fragen. Klare Antworten.
Alles, was du über dein Smartbook, die App und deine Bestellung wissen möchtest.
01
Smartbook & Anwendung
How does the FOLIQO Smartbook work?
Connect the smartpen via Bluetooth to the accompanying app. When writing on the corresponding Smartbook pages, the pen captures your handwriting and digitizes it. In the app, you can edit, organize, and share your notes.
What's included in the set?
You will receive the reusable notebook, smartpen, refills, cleaning cloth, charging accessories, and instructions.
Can I use the pages multiple times?
Yes. First, save your notes in the app and check that everything has been transferred. Clean the page with the cleaning cloth according to the instructions, let it dry, and then write on it again.
Do I need special paper and matching leads?
Yes. Digital capture and reuse are provided for with the appropriate Smartbook paper and compatible refills. Normal paper and any ink do not automatically offer these functions.
What material is the Smartbook made of?
The cover is made of faux leather. A magnetic clasp, inner pockets, and an elastic pen loop help you store your Smartbook and accessories neatly. The reusable pages are water-repellent and combine lined and dot grid patterns.
How do I charge the Smartpen?
The Smartpen has a USB-C port. Charge it with suitable accessories according to the instructions. The LED indicates its operating status.
02
App & KI
Does FOLIQO work with iPhone and Android?
Yes. The accompanying app is available for iOS and Android. You can find the download link or QR code in the instructions. The current system requirements are listed in the respective App Store.
Can I convert my handwriting to digital text?
Yes, the app offers handwriting recognition. The quality depends, among other things, on legibility, language, and writing style. Please check the result before further using the text.
Does my smartphone always have to be with me when I'm writing?
You can write on the pages without constantly looking at your smartphone. The connection is needed for digital transmission and app functions. For later synchronization, follow the steps in the instructions.
What can the AI assistant do?
The assistant helps you improve and structure notes, translate content, and develop images from ideas. You can also ask it questions about your content.
Are there costs or limits for AI features?
Available features, usage limits, and possible additional costs depend on the app provider and the version used. You can find the applicable information directly in the app.
How can I reuse my notes?
Save and organize your recordings in the app, add tags, and use the export and share functions. This allows you to continue working with your notes outside of the Smartbook.
03
Versand & Bestellung
How long does delivery take and what does shipping cost?
- Deutschland
- 3–5 days
- EU-Länder
- 5–7 days
Can I return my order?
The conditions and procedure can be found in our return and cancellation policy. If you need help with your order, please contact us via the contact page and include your order number if possible.
How can I reach you with questions about my order?
Use the contact form. Your order number helps us to identify the order. Briefly describe your request so that we can help you specifically.
